AC Hotel by Marriott Kuantan

The overall standard of AC Hotel Kuantan is not inferior to hotels in big cities. The counter receptionists had good attitudes, especially Ms. Lynn. She was professional and friendly. She happened to be the one handling check-in and check-out. When checking out, she remembered that I had booked 3 rooms. I originally booked 2 deluxe king rooms and 1 premium king room with sofa bed on the booking.com website, but the counter directly upgraded the 3 rooms to the more expensive premium king room with sofa bed at no additional cost. They also helped arrange 3 rooms side by side so that we could take care of each other. Even the housekeeping staff i met at the corridor was also very polite and friendly. The hotel should be newly renovated and the whole hotel is very new. The room is very spacious, very clean and comfortable, and has large windows that allow outside light to shine into the room. The room has sufficient equipment, a safe, ironing board and iron, slippers, etc. The king-size bed is huge, and the pillows, quilts, and mattresses are clean and comfortable. The toilet cubicles are also very good. I like the bath products prepared by the hotel, which are scented with fruits and plants. The breakfast options are also good, with Chinese, Western, and local food. I would highly recommend AC Hotel to everyone. After staying in the AC Hotel by Marriott, I decided to join their Marriott Bonvey membership programme 😀

Well refurnished hotel with good location. Near to everything but with less busy surroundings. Bed is comfy and breakfast is lovely. The room has really good scent as well. Car park is free after validation for hotel guests.

My husband and I stayed at 6 different 5* hotels throughout our 1 month stay in Malaysia and AC Mariott Kuantan is the cleanest by far. We were very delighted to find such clean and comfortable room and bathroom. It was the only hotel that has exceptionally clean bathroom, not a single mold or stain on the grout between the tiles! I was advised that the room we got was a newly refurbished room (6033). I really hope that the hotel will keep up the cleanliness standard and maintain a mold and stain free bathroom & toilet. The room is nicely designed and the bed is very very clean and comfortable. The breakfast spread is decent and tasty. I will stay at AC Mariott again when I travel to Kuantan soon.

Hotel is clean. Nice smelling body wash and shampoo. Front desk staff Lynn is friendly. However Gurdev was unfriendly. He didnt greet us 'good morning' nor say 'thank you' and 'welcome'. Please advise him.

Very clean, comfortable and smells fresh. Lovely modern interior design. Beautiful lobby and library in the business center. Great location in the middle of Kuantan town with easy access to good food, shops and landmarks. Lounge area is a plus point and gives the place an exclusive feel for its price.